Disney's Port Orleans Resort - Riverside

El hotel es limpio, tiene una buena ubicación. Todo funciona muy bien. Es un lugar recomendable

床非常舒服～酒店整體老舊 已經保持的非常好～帶孩子入住這個酒店非常合適 如果洗澡的水壓大能在 一些就更好了

I've stayed in several different resorts at Disney- from value to deluxe. I think this is a moderate or value resort- I forget. Other than the esthetics, I really didn't find it to be worth the extra dollars than the All Star resorts. We stayed in room 1624 in the alligator section of the resort. I guess the food choices were better, but we usually arent at the resorts during meal times. I took away a star because the signs were confusing and often covered with trees or bushes. It seemed that we got picked up by bus at one place and dropped off at another bus stop. I could be wrong, but it was confusing. I loved the Murphy bed! We didn't use it but it would've been perfect if my son would've come along with us. It was just me, my daughter and her friend so it was perfect with the 2 queens but its nice to know there was another bed if needed. Our flight was delayed so they didn't allow us to have a late check out at 1pm instead of 11am. The boat/ferry is a cute touch, but I recommend using it only if you're not in a hurry. They will wait to see if more are coming on at each stop- which is awesome but not if you're in a rush. Its a very relaxed form of transportation so just be aware. We used the Disney app and never had to check in at the lobby. We used our phones and magic bands to get in and out. It was so nice. We chose to use an Uber (it may have been lyft- i can't remember) with Rita from the airport. She was amazing. She charged $60. I paid her more because our flight was delayed and she was kind enough to wait for us for over an hour! She took us back to the airport as well. This isn't the fault of this particular resort, but the buses are nuts at times. We were often packed in like sardines. It was so gross. I definitely need to research this for the future because it would be too much for people with little ones and needing to stand. Overall it was a great, relaxed, feel to it. We had a pool area right outside our room but never went over to it.

Disney is no longer all about the experience. It’s just a company that wants your money and doesn’t really care about their guests anymore. Check-in is at 3pm but don’t expect your room at that time. We had to wait till 4.30pm to get into ours. When we did the room was filthy. These are out dated and well past their sell by date. The whole experience has been disappointing and has really taken the shine off of our family holiday. The parks are not much better. Whatever has happened to that magical experience. If you’re really lucky the rides will not break down multiple times during the day.

We stayed here in 2014 and again 2019. For our 5th visit to Disney we decided to come back. Although the hotel grounds are lovely and there is quite a good choice of food the negative points out way the positives on this occasion which is disappointing. Firstly, when we booked we booked a woods view standard room. On both previous visits we had booked standard and had been in alligator bayou which we loved and this was the main reason for returning here rather than another property we've stayed in. We assumed this would be the same as they are set in the woods but we didn't know Disney had changed the categories of the rooms. This time we were in building 85. I did try and amend it but was told if I did it would cost another £2000 so we had no choice but to leave it. Although this is the same room layout there are so many rooms in this building so you hear a lot of noise. We are on ground level (1st floor) next to the tunnel. This means anyone who comes in the lift from the top 2 floors can be heard as their voices amplified. Some days are better than others and we did think about asking to move but we only have 4 days left and so much stuff for 4 adults on a 2 week holiday!. The towels could do with improving. I am 5'2" and a UK size 10-12 but they hardly wrap around me so not sure how others manage. The food is quite good and we have the dining plan. We are not big eaters in the morning but if you want to use a meal credit you are forced to eat a full meal (eg pancakes, potato barrels, sausage, egg and bacon). A pastry and yogurt or fruit doesn't count as a meal. Previously, you could have a few snacks like above and it would be classed as a meal but not this time. We now have lots of meals left which we won't use in the time we have left. Another change for the worse. Although the hotel is good we don't think we would stay here again (or a another property) unless the dining plan changes etc as we have so many meals left that will be unused.

We stayed here in 2014 and in 2019. We decided for our 5th trip we would return. Although the hotel setting is lovely and it's clean there are a few things that could be improved. The towels are tiny, I'm 5'2 and a UK size 10-12 but they hardly wrap round. The other problem is the dining plan. Although good value, the breakfast are not healthiest I don't eat a lot early in the day and would have preferred a pastry and fruit but this time this wasn't allowed as they are both snacks. Previously, 3 snacks have made a meal but not this time. I would have only had 2 to make a meal so it was far less than a meal but it still wasn't allowed. It's a shame little things like this can't be done as we have lots of meals left.